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Best Auto Repair, Garland

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WE SERVICE VEHICLES THAT REQUIRE R1234YF REFRIGERANT!

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The non-profit Car Care Council recommends asking six simple questions to help identify the right auto repair shop to properly care for one of your most valuable assets, your car.

  1. Does the business employ ASE-certified technicians? Credentials and affiliations are indicators of professionalism and the management's commitment to training and education.
  2. Is the shop and customer waiting area clean and organized? Cleanliness and organization are signs of a well-run business.
  3. Are customers greeted and treated in a friendly and respectful manner? Many auto repair businesses excel in the area of customer service and satisfaction. A simple phone call to the shop to inquire about their services can give you a glimpse of how they treat customers.
  4. Does the business provide a written estimate? The business should complete a written estimate and request your signature prior to starting any repairs on your car.
  5. Does the business offer a warranty? Most auto repair businesses offer a warranty on parts and labor and the warranty is usually in writing or posted in the waiting area.
  6. Does the business have a list of satisfied customers or references that it is willing to give you? Satisfied customers and recommendations from family, friends and neighbors are helpful in finding a good shop. Many auto repair facilities also have company websites that are worth checking out as they often include testimonials and additional information about the business.

"A vehicle is a major purchase for most people, so it makes sense to take the time to select an auto repair facility that will take the best care of that investment," said Rich White, executive director, Car Care Council. "Being an informed auto care consumer means not only learning about your vehicle and its service needs, but also the facility that will make the repairs."

Source: Car Care Council


what our customers say

Awesome experience.... Rebuilt transmission and replaced the rear bearings in 48 hours for half the prices of all other quote.s
B

I have been going to this auto shop for more than a decade. You can trust them. They will not steer you wrong, and they will never lie to you.
M

Great people. Very helpful. Knowledgeable.
M

This family owned business was recommend to me by a friend. I was very pleased with their knowledge and willingness to trouble shoot my car issues. They were honest and prices were good. They will be my GO To for Car Repair Oh....and they had a cat in the office.....can't go wrong there !!!
F

I have taken my car to Murdock and Sons several times and will not take it anywhere else. The last time I was there, I waited with three other older ladies, like me and we all agreed these are the only people we feel we can trust with our older cars. They do a great job at a reasonable price.
B

Very happy with my three visits here. They were honest, had fair pricing and completed the repairs when promised. Came recommended to me by someone I trust in the auto sales business.
W

  • ASE (Automotive Service Excellence)
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